BigBunny Privacy Policy | Secure & Transparent Data Practices

Introduction

This Privacy Policy explains how BigBunny may collect, use, protect, and manage information provided by users when they register, access the platform, use its features, participate in promotions, or communicate with support. Protecting personal information is an important part of maintaining a secure and reliable online gaming environment.

This page provides general information about how user information may be handled throughout the platform. Users should review this policy together with the applicable Terms and Conditions and other notices that may be presented during account registration or platform use.

Information We May Collect

BigBunny may collect information that users provide directly when creating, accessing, or managing an account. The type of information collected may depend on the services used and the activities performed on the platform.

Name and account details
Mobile phone number
Registration information
Login information
Verification details
Transaction-related information
Promotional participation records
Customer support communications
Technical and device information

Users should provide accurate and current information whenever account details are requested.

How We Use Information

BigBunny may use collected information for legitimate operational and administrative purposes, including:

Account Management

Creating and maintaining user accounts, verifying account information, and providing platform access.

Transactions

Processing deposits and withdrawals, managing promotional eligibility, and responding to customer support requests.

Security

Maintaining platform security, detecting suspicious or unauthorized activity, and improving platform functionality.

Compliance

Meeting applicable legal or regulatory obligations and ensuring platform integrity.

Information should be handled according to its intended purpose and applicable legal or regulatory requirements.

Registration and Verification

BigBunny provides a phone-based registration process supported by SMS verification. Users may need to provide a valid phone number and other required details when creating an account.

Google or Facebook login may also be available as an alternative account-access method. Information associated with an external authentication service may be handled according to the respective provider's own policies and requirements.

Users are responsible for ensuring that the information submitted during registration is accurate and belongs to them. Providing false, misleading, or unauthorized information may create account or verification issues.

Transaction and Promotional Information

Transaction Information

Deposits and withdrawals may require certain information to complete or verify transactions. The exact information required may vary according to the payment method and current platform requirements.

Users should review transaction details carefully before confirming any payment-related activity. Transaction records may be retained when reasonably necessary for account administration, security monitoring, dispute resolution, financial recordkeeping, or legal and regulatory compliance.

Promotional Activities

BigBunny provides promotional opportunities that may include the ₱100 First Deposit Bonus, ₱27 Daily Sign-In, ₱900 3 Deposits Bonus, 1.5% VIP Cash Rebate, and ₱1,430 Invite & Earn.

Participation in these offers may involve reviewing account activity and eligibility requirements. Certain information may therefore be processed to determine whether applicable promotional conditions have been satisfied.

The Privacy Policy does not guarantee eligibility for any promotion. Users should review the individual terms, requirements, and validity conditions of each offer before participating.

Cookies, Security & Data Protection

Cookies and Similar Technologies

BigBunny may use cookies and similar technologies to support account sessions, security functions, preferences, analytics, and other platform operations. Cookies can allow a website to recognize a browser and retain certain information between visits.

Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect the availability or functionality of some platform features.

Information Security

BigBunny may implement reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, loss, or disclosure. However, no internet-based system can guarantee complete security. Users also have an important role in protecting their personal information and account.

Use a strong passwordCreate a unique and private password for your account.

Keep credentials privateNever share your password or verification codes.

Log out on shared devicesAlways log out when using public or shared computers.

Report suspicious activityContact support if you notice unauthorized access.

Information Sharing, Retention & User Responsibilities

Information Sharing and Disclosure

BigBunny may disclose or share certain information when reasonably necessary to operate the platform, provide requested services, process transactions, maintain security, or satisfy applicable legal and regulatory obligations.

Information may be shared with authorized service providers, technical partners, payment-related providers, regulators, law enforcement authorities, or other parties where legally permitted or required.

Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected. Retention periods may depend on the type of information and may be influenced by account administration, transaction records, security requirements, dispute resolution, legal obligations, and regulatory requirements.

User Responsibilities

Users are responsible for providing truthful and accurate account information and maintaining the confidentiality of their login credentials. The Privacy Policy should be considered together with responsible account-management practices. Users should promptly report suspected unauthorized access and update account information when necessary.

Third-Party Services, Policy Updates & Your Rights

Third-Party Services

BigBunny may rely on or interact with third-party services for functions such as authentication, payment processing, technical operations, analytics, or other platform-related services. Third-party providers may maintain their own privacy practices and terms. Users should review the applicable policies of external services when choosing to interact with them.

User Requests and Privacy Concerns

Depending on applicable laws and regulations, users may have certain rights concerning their personal information. These may include requesting access to information, correcting inaccurate details, or raising concerns about how information is handled. The availability and scope of these rights may vary according to applicable laws and the nature of the request.

The Privacy Policy may be updated from time to time to reflect changes in platform operations, technology, security practices, legal requirements, or regulatory obligations. Continued use of the platform following an applicable update may be subject to the revised policy where permitted by law.

Final Statement

The Privacy Policy establishes a general framework for understanding how BigBunny may collect, use, protect, retain, and disclose information connected with platform activities. Users can contribute to better account security by providing accurate information, protecting their credentials, reviewing transactions carefully, and promptly reporting suspicious activity.

Privacy Policy